Providence Christian College ID Mobile Credential FAQ

Your PCC ID in apple wallet is an initiative of Providence Christian College whereby your iPhone and Apple Watch can take on the functionality of your PCC ID. Anywhere you would scan your student ID card, you will be able to use your iPhone or Apple Watch.
  1. iPhone SE, iPhone 6s, iPhone 6s Plus or later running the latest version of iOS
  2. Apple Watch Series 1 or later running the latest version of watchOS
  3. Apple ID signed into iCloud
  4. Atrium Campus Connect App
  5. The solution used by your school card office to confirm identity and generate secure passwords
  1. Upload Your Photo Online
  2. Download, install, and configure the Atrium Campus Connect App.
  3. Download for iPhone
  4. Download for Android
  5. Open the Atrium Campus Connect App and insert your populi eamil address to confirm your organization
  6. Follow the prompts to login to your account
  7. Once you have successfully logged into the app, go to Settings located on the bottom right of the app, select Biometrics, and toggle the button to the right to enable Face ID/Touch ID.
  8. Go back to the app Settings and select Credentials. Tap Add to Apple Wallet or Apple Watch to add a pass to the Apple Wallet. Once it's activated, the tab will show the status "Active" in green.
  9. Use it on the Village gates, your apartment door, and Witherspoon! We've had the most success holding the top of the iphone to the scanner on the door.
Contact your Resident Assistant, Resident Director, or Tech Support at techsupport@providencecc.edu.
The Series # for your Apple Watch can be found on the back of the Watch. Note: Series 0 Apple Watch is not eligible for this program.
Instructions to verify and/or update your Apple Watch can be found at support.apple.com/en-us/HT204641.
You can use your student ID card on up to two devices (one iPhone and one Apple Watch) that are signed into iCloud with the same Apple ID.
Information can be found at https://support.apple.com/apple-id or https:// support.apple.com/icloud
Instructions can be found at https://support.apple.com/en-us/HT201355
  1. You should use Find My iPhone to suspend or deactivate your PCC ID in Apple Wallet. Instructions are available at support.apple.com/en-us/HT201472.
  2. During Providence Business Hours contact a Resident Assistant or a Resident Director to notify us to deactivate the card in the Wallet for that device.
  3. You can reactivate a found device that was suspended via iCloud.com or contact your Resident Assistant, Resident Director, or techsupport@providencecc.edu.
  1. You should first remove your pass from your old device in the Apple Wallet app
  2. Once your old pass is removed, you can add your pass to the new device by using the Atrium Campus Connect App
When using Express Mode (iPhone 6s or later), your PCC ID will not be displayed with other cards in Apple Wallet for security reasons.
If you are using Express Mode, you do not have to do anything. If you are not using Express Mode, you will have to authenticate each time you access your phone. This is a user security preference. Note: Express Mode is turned on by default.
On iPhone XS, XS Max, XR, and more recent Express Mode with power reserve is available for up to five hours after the device's battery needs to be charged.
PCC ID in Apple Wallet can be used even if the iPhone or Apple Watch does not have network connectivity, as the PCC ID is stored on your device. If you are having any difficulty using your PCC ID to complete a transaction, report any issues to techsupport@providencecc.edu so we can investigate.
There is no cost to use your student ID card in Apple Wallet.
Yes, an approved photo is required for eligibility.
Faculty, staff, and students are eligible as long as they meet all device and software requirements.
Your other device will continue to work; however, you should mark the missing device as lost on icloud.com until it is found.
The same way you have always used your plastic card -- simply tap the reader with your phone instead of your card.
Yes, you can use your PCC ID in Apple Wallet at off campus merchants where your PCC ID is accepted.
Contact your Resident Assistant, Resident Director, or techsupport@providencecc.edu.